FAQs

Delivery lead time and cost

All orders come with free tracked delivery within the UK. You will be sent a link so you can track the status.

Because our clothes are made to order, the lead time for delivery is 3 to 5 working days.

Printing technology

All our designs are printed on to the garment using DTG (Direct to Garment).

This method allows the ink to bond with the fabric of the garment, ensuring a long lasting print, as well as rich colours.

DTG is toxic free, vegan and environmentally friendly.

Garments

Our designs are printed on Stanley/Stella products:

Stanley/Stella Unisex Creator 2.0 Iconic T-Shirt
Stanley/Stella Unisex Shuffler Iconic Long Sleeve
Unisex Creator 2.0 Iconic Hoodie

These garments meet the Global Organic Textiles Standard (GOTS), Oeko-Tex 100 Standard and are part of the Fair Wear initiative.

They are also PETA approved.

Issues with an order

If you believe there's been an issue with your order, please email us at art@catandmonkey.co.uk

If any items are confirmed to be incorrect or have printing issues, we will happily replace them for free.

Our full Refund Policy and T&Cs can be found here.

Is this a real store?

From our research, it appears a lot of people have bought printed clothing from online stores, only to receive absolutely nothing. Or sometimes they get cheap, poorly printed garments and when they complain, nobody gets back to them.

So, although this may seem like an odd thing to have in the FAQs, we wanted to guarantee you that we are real, we won't steal your money and run, and if you're not happy with something, we'll do everything we can to rectify the issue.

Our Company Number is 13444356 and our registered address is 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.

If you have any questions or doubts, please email us at art@catandmonkey.co.uk